As part of your health care you may have had an investigation undertaken, such as a blood test, xray etc. The results may vary in the time they take to come back to your GP, and this depends on the type of investigation you have had and whether they have been requested by a Health Care Professional at the Practice or by a Clinician at the hospital.
You should be advised by your clinician when and who to contact for the results, but please allow at a minimum 1 week before contacting our results department for blood and other fluid results. Some blood tests can take longer to come back if they are not carried out locally and are sent on by the hospital to a laboratory out of area. These can take at least a further 2 weeks.
For xray's, ultrasounds and other types of scans please allow a minimum of 2 weeks before contacting the Practice. Some results can take up to 6 weeks to come back.
Please bear in mind that our Results Team are not clinicians and are not medically trained. They have been trained to advise you on what the GP/Clinician has written on your medical records and to direct you to other services if appropriate. With this in mind, please do not ask them to give you an medical opinion or advice on your results, as they would not be able to do this.
If the test was taken at the Practice
If your test was undertaken at the Practice you can contact our results department on 01278 795445 option 3:
|Monday||1.30pm to 3.00pm|
|Tuesday||1.30pm to 3.00pm||(Closed every second Tuesday of the month)|
|Wednesday||1.30pm to 3.00pm|
|Thursday||1.30pm to 3.00pm|
|Friday||1.30pm to 3.00pm|
The results department would not be able to give results of tests arranged by the hospital consultants, please see below on how to obtain these.
If the test was arranged by your hospital consultant
If your test has been carried out by a Hospital or private clinic please call the them for the result. We cannot action tests which have been requested by other Clinicians outside the practice.
If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best person to give appropriate advice.