Removal From The Practice List

Removal from our Practice list will follow a transparent process that would normally include a warning to the patient. A GP practice is able to remove a patient from its list under certain very specific circumstances, as outlined in our Removal from the Practice List - Patient Information Sheet. This usually occurs when the relationship between a practice and a patient suffers an irreconcilable breakdown, and is seen as a last resort when other options have been exhausted.
Patients can apply for registration with a different practice if that is their preference at any time.

Burnham & Berrow Medical Centre will not: -

  • Remove patients solely because they have made a complaint
  • Remove patients from our list because their treatment is too costly
  • Remove patients because they are suffering from a particular clinical condition
  • Remove patients on grounds of age
  • Remove patients on grounds of race, gender, social class, religion, sexual orientation or appearance.

We will always try to resolve any areas of conflict that may affect your registration at the Practice.
We would only remove a patient from our Practice list as a last resort unless:

  • The patient is physically violent or threatening towards a doctor, practice staff or other patients on the practice premises.
  • The patient causes physical damage to practice premises or other patient’s property
  • The patient gives verbal abuse or makes threats towards the doctor, practice staff or other patients
  • Gives racist abuse, orally or physically
  • Is violent or uses or condones threatening behaviour a member of the primary health care team while visiting the patient’s home.
  • You move to an address outside the Practice boundary
  • You are living abroad or reside outside the UK for more than 3 months of the year.