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Prescriptions

 If you are taking a regular course of medicines and require a further supply (after the doctor has seen you initially), you can request a repeat prescription in any of the following ways:

Drop In A Prescription Request

We have a special collection point at the main reception to avoid any waiting. There is also an information notice telling you when to collect your prescriptions. Any prescriptions left when the Surgery is closed will not be processed until the next working day and you should allow additional time to collect your prescription eg prescriptions left over the weekend will not to ready for collection until Wednesday afternoon.

At Your Local Pharmacy

You can drop your prescription into your selected pharmacy and they will deliver the request to the Medical Centre. Please leave two extra days for your request to be processed. View the local Pharmacy opening times here.

Post In Your Prescription Request

Send to:

The Prescription Department
Burnham Medical Centre
Love Lane
Burnham-on-Sea
TA8 1EU

The prescription is processed and ready for collection or delivery to the chemist in the usual way. Please allow for postage time plus the usual three working days at the medical centre.

If you would like us to return your prescription via the post please enclose a stamped addressed envelope. Allow a few extra days to include posting time.

Telephone Requests

With effect from 1st April 2012, Burnham and Berrow Medical Centre will cease to operate the Repeat Prescription telephone line.
This service is being withdrawn for the following reasons:

Patient safety – we have been advised by our Medical Protection Society that the majority of prescription errors are made following telephone requests.

The patient safety concerns are usually said to be as a result of:

  • insufficient details given by the patient,
  • delayed communication from the hospital or
  • administration problems
  • misunderstanding between the patient and prescription clerk.
  • Complaints from patients – we get numerous complaints from patients about the standard of the service we provide on this line.  Despite our requests to only use this line if you are housebound and have no other way of ordering, we are unable to keep up with the demand of this ever increasing workload.  We do not wish to compromise the standard of our services in the future.

We understand this may cause patients inconvenience and some concerns when this service is no longer available, but there are many ways that prescriptions can now be ordered that do not rely on telephoning the surgery, as outlined above.

Order Your Repeat Prescription Online

Please be aware that our e-mails are only read and actioned during normal surgery opening hours.
Please ensure that you allow sufficient time for your prescription to be ready when ordering via email.

IMORTANT NOTICE: Please be aware that it is NOT possible to collect repeat prescriptions from Berrow Medical Centre. It IS possible, however, to ask for your repeat prescription to be collected from Day Lewis Pharmacy within Berrow Health Campus, which is located next door to Berrow Medical Centre.

Although sending information across the Internet means that privacy of data cannot be absolutely guaranteed, our online forms offer high levels of security. The forms use HTTPS and SSL (using a 64 bit certificate) to encrypt data sent to and from your computer when using the site and our server environment is PCI DSS certified - the highest standard of security associated with e-commerce and online finance solutions.

Form submissions are stored on the server for 28 days and are encrypted using DES Encryption paired with RSA Encryption, secured with a private key known only by the GP Practice.

Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation

Synchronising your prescriptions

Do you have one or more item of regular medication which runs out at different times during the month?

Do you then end up reordering medication more than once a month?

We can help by syncronising your medication. Click on the link to our leaflet below for full details:

 Prescription Syncronisation Leaflet

PATIENT ACCESS and prescription ordering:

Patient Access is a service that allows you to view certain aspects of your medical records at Burnham & Berrow Medical Centre.  There are other features which may be available to you in the future but at present if you sign up to patient access you can:

Order your repeat prescriptions

View your repeat medication list

View what immunisations you have had

View your recorded allergies

Request to change you personal details.

PATIENT ACCESS - A NEW FACILITY - click here for further details

Run out of your regular medication?

Follow the link above for information

REPEAT PRESCRIPTIONS READY FOR COLLECTION

REQUESTED

READY AFTER 2.00pm AT THE SURGERY

READY AFTER 4.00pm AT LOCAL PHARMACY

MONDAY

WEDNESDAY

THURSDAY

TUESDAY

THURSDAY

FRIDAY

WEDNESDAY

FRIDAY

MONDAY

THURSDAY

MONDAY

TUESDAY

FRIDAY

TUESDAY

WEDNESDAY

Online Repeat Prescriptions

Click here to complete our online repeats form.

Drug Wastage

As you are no doubt aware, we have a drug budget for all medication that we issue at the medical centre. What is more, we are under constant pressure from the government to stay within that budget.

We ask you to help us by reminding you of the following:

  1. Do not request medication you no longer use. If you have stopped taking your medication let us know.
  2. Do not hoard medication at home.
  3. Sort out your medicines and order what you require on a monthly basis.
  4. Do not use another person's medication.

The computer system monitors how much is being prescribed and as a result if you request a medication before it is due there may be a delay before the prescription is issued. For example, if in the past two weeks you had received a repeat prescription for a month's supply our computer will tell us that the next prescription is not yet due. We recognize that it may sometimes be necessary to make early requests, for example when you are going to be away from home for some time, eg on holiday. If this is the case, please help us by putting a note on the counterfoil giving the reason for your early request. This may then avoid any unnecessary delay.

As you are no doubt aware, prescriptions have become very expensive. Remember the charge is made per item and it may be cheaper to get a 'season ticket' - see leaflet P11 (available from our Reception) for details.

The following are exempt from charges:

  • Men and women over 60 years
  • People under 16 years
  • People under 19 years in full time education
  • Pregnant women and new mothers up to one year after the birth
  • People on income support or family credit
  • People suffering from epilepsy, diabetes, hypothyroidism, diabetes insipidus, Addison�s disease, myasthenia gravis.

PRESCRIPTION PREPAYMENT CERTIFICATE

Did you know you can save money with a prescription prepayment certificate (PPC)?

If you know you’ll have to pay for a lot of NHS prescriptions it may be cheaper to buy a prescription prepayment certificate (PPC) – effectively a prescription 'season ticket'. A PPC covers you for all of your own NHS prescriptions, including dental prescriptions, no matter how many items you need. However, this does not include other health costs, for example the provision of wigs and fabric supports which are only provided through the hospital service.There are two PPC options to choose from:

  1. A three month PPC costs £29.10 and could save you money if you need more than three prescribed items in three months
  2. A 12 month PPC costs £104.00 and could save you money if you need more than 12 prescribed items in a year

For further information and the online application form please follow the link below:

http://www.nhs.uk/NHSEngland/Healthcosts/Pages/PPC.aspx

FORGOTTEN TO ORDER YOUR REPEAT PRESCRIPTION FROM BURNHAM & BERROW MEDICAL CENTRE? NOW RUN OUT OF TABLETS?

BELOW IS A LIST OF DRUGS WHICH ARE CLINICALLY CLASSED ASWARRANTING A PRESCRIPTION TO BE ISSUED THE SAME DAY:

Please assist us by not requesting a 'same day' prescription for any other medication

Thank you for your co-operation

ON HOLIDAY? Forgotten your usual prescription medications... DONT PANIC!

  • Most Somerset Pharmacies can provide an emergency supply at the request of your home GP
  • Please speak to a local community pharmacy first
  • Then please contact your home GP practice and ask them to contact the pharmacy to arrange an emergency supply.

For further information for visitors to our area please click here

Your Neighbourhood Professionals. Just a Click Away! James & Co Dementia Care TLC Pete Nicholson Reiki Teacher
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Burnham Medical Centre - Love Lane, Burnham-on-Sea, Somerset, TA8 1EU
Berrow Medical Centre - Berrow Health Campus, Brent Road, Burnham-on-Sea, TA8 2JU
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Your Neighbourhood Professionals. Just a Click Away! James & Co Dementia Care TLC Pete Nicholson Reiki Teacher
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